You're talking to human beings, not to a search engine... and you're talking
to the wrong group. This newsgroup is for the database software Microsoft
Access.

I'd suggest that you either scroll down the list of subjects and repost in a
Word support newsgroup - with considerably more detail so that someone might
have a chance of helping (version of Windows, version of Word, symptoms...);
or contact Canon tech support.

            John W. Vinson [MVP]