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MS Access Forum / General 2 / May 2008

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2007 and "Cannot Exit" Message

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Darrell - 22 May 2008 17:27 GMT
I posted this 2 days ago in the m.p.v.database group and checking this
morning realized I was the last one to post there. So... if I hope to
get a response I think I need to post here as well.

I have a user of a very simple Access database that has been running
smoothly under 2003 for several years. Her workstation has been upgraded
to 2007 and she is now getting the message "Microsoft Access has
encountered a problem and cannot exit. We are sorry for the
inconvenience... etc."

I have Googled this message and searched these newsgroups and can find
nothing on this problem, and I have never seen it before. I have placed
the network folder in which the mdb file resides in the Trusted
Locations list in the Trust Center. The machine is running XP with all
service packs current.

Thanks in advance for any help.

Darrell
George - 22 May 2008 18:23 GMT
Just a little bit more information is needed before an answer can be
attempted.

WHEN does this error message appear? What does she do just prior to seeing
it? Is it happening only when she attempts to exit the program (... cannot
exit...)? Is the actual error message that Access CANNOT EXIT, or is it that
Access MUST EXIT? Does it happen when she attempts to perform a specific
function or is it random?

>I posted this 2 days ago in the m.p.v.database group and checking this
>morning realized I was the last one to post there. So... if I hope to get a
[quoted text clipped - 15 lines]
>
> Darrell
dcyphers01@hotmail.com - 29 May 2008 17:56 GMT
> Just a little bit more information is needed before an answer can be
> attempted.
[quoted text clipped - 24 lines]
>
> - Show quoted text -

George,

I forgot to mention that the message says exactly "Microsoft Access
had encountered a problem and cannot exit. We are sorry for the
inconvenience. To force Access to close click End Now. Any changes you
made recently might be lost if you force the program to exit. To
continue waiting ..., click Cancel."
dcyphers01@hotmail.com - 29 May 2008 17:52 GMT
On May 22, 10:23 am, "George" <george_hepwo...@hotmail.com> wrote:
> Just a little bit more information is needed before an answer can be
> attempted.
[quoted text clipped - 28 lines]
>
> - Show quoted text -

George,

Thank you for your reply. For some reason, your response is not posted
directly in ms.public.access newsgroup, but only in Google Groups so
it wook me awhile to find it and then I had to set up a Google account
to allow me to reply on this site, so... I hope you are still checking
this question. If not, I may repost it with reference to your response
to attract your attention.

She gets this message when she first attempts to launch the database
from a shortcut, which then implies answers to some of the other
questions. Just prior to seeing it, of course, she clicks the shortcut
to the database which is on her desktop. And, it's not when she
attempts to exit the program or execute a specific function. And, I
believe it is consistent when she attempts to open the database.

Darrell
 
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