Access DB template for customer problem resolution?

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PSE Sully - 21 Dec 2004 16:24 GMT

We would like to have a triage database for problems that we encounter with
different problem situations and their resolution. Are there any templates
available that might fit a similar format?

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Rick B - 21 Dec 2004 16:33 GMT

Are you guys trying to find your own answer before posting?

http://office.microsoft.com/en-us/templates/CT011366681033.aspx

Check the Service Call Management Database. It might get you started.

Rick B

> We would like to have a triage database for problems that we encounter with
> different problem situations and their resolution. Are there any templates
> available that might fit a similar format?

Reply to this Message

PSE Sully - 21 Dec 2004 20:27 GMT

Thanks! I didn't really want to cost parts, but it is a good template.

> We would like to have a triage database for problems that we encounter with
> different problem situations and their resolution. Are there any templates
> available that might fit a similar format?

Reply to this Message