> Unfortunately, no joy. Tried to open several databases while holding down
> Shift, and even created a new blank database and did likewise. All of them
[quoted text clipped - 21 lines]
> > > (1) getting her menubar back and (2) preventing it from vanishing again every
> > > time she launches that other database?
At least in the case of my user, no; she has full admin rights. But I just
solved her problem as follows: since she's an administrator, I had her make
ME an administrator too. Then I logged on and renamed her user profile under
Documents and Settings, after which I logged off and had her log back on.
Windows couldn't find her profile, so it created a new one, and presto, the
menu bar in Access was back. I then copied all the files from her old
profile, one folder at a time, over into her new profile, checking between
each copy to see if the menu bar was still showing, and it was in all cases.
So the problem had to do with her old profile and, I assume, the Registry
entries related to her old profile (but not with any specific file stored
under her old profile). As soon as she had a new profile that relationship
was evidently broken and the menu bar came back. A bit tedious, and if it
turns out you have to do it on 70 computers, you have my sympathy!
> I had a thought -- something about administrative rights on the computer --
> could the user's permission level be so low that the default settings can't
[quoted text clipped - 25 lines]
> > > > (1) getting her menubar back and (2) preventing it from vanishing again every
> > > > time she launches that other database?
Rick Brandt - 18 Dec 2007 12:03 GMT
> At least in the case of my user, no; she has full admin rights. But
> I just solved her problem as follows: since she's an administrator,
[quoted text clipped - 11 lines]
> tedious, and if it turns out you have to do it on 70 computers, you
> have my sympathy!
Customizations to standard menus and toolbars (show/hide, position, etc.) is
stored in the system registry. All you needed to do was clear the registry
settings at...
HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Access\Settings\CommandBars
The above is for Access 97, but other than the "8.0" your version should have
the same registry folder in a similar location. Clearing that entire folder
would reset all command bars to their default settings.

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Rick Brandt, Microsoft Access MVP
Email (as appropriate) to...
RBrandt at Hunter dot com
LarryP - 18 Dec 2007 12:47 GMT
Rick, you are Aces! I avoid the Registry like the plague unless I have very
specific instructions, but yours are exactly that and I'll save them forever.
Thanks much.
> > At least in the case of my user, no; she has full admin rights. But
> > I just solved her problem as follows: since she's an administrator,
[quoted text clipped - 21 lines]
> the same registry folder in a similar location. Clearing that entire folder
> would reset all command bars to their default settings.
boblarson - 18 Dec 2007 23:04 GMT
Rick:
Great thing to know and as Larry said, this is one for the toolbox.
Thanks!

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Bob Larson
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> > At least in the case of my user, no; she has full admin rights. But
> > I just solved her problem as follows: since she's an administrator,
[quoted text clipped - 21 lines]
> the same registry folder in a similar location. Clearing that entire folder
> would reset all command bars to their default settings.