I can't Detect & Repair or update Office XP

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eli77057 - 24 Oct 2004 23:55 GMT

I keep getting this message:The patch package could not be installed. Verify
that the patch package exists and that you can access it or contact the
application vendor to verify that this is a valid Windows Installer patch
package."

How do I fix this problem?

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Chris Mills - 25 Oct 2004 02:35 GMT

Unfortunately, you forgot to say precisely what update you were trying to
install, or where you got it from.

> I keep getting this message:The patch package could not be installed. Verify
> that the patch package exists and that you can access it or contact the
> application vendor to verify that this is a valid Windows Installer patch
> package."
>
> How do I fix this problem?

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eli77057 - 26 Oct 2004 14:35 GMT

Chris,
Thank you for replying. I'm using Outlook XP SP2.

I wanted to run Detect and Repair since Outlook XP was running sluggishly
and thought that this might bring it up to speed. When I tried to update
(from MSFT's website) or to re-install Office XP I got the same Windows
Installer error message about the missing patch.which I quoted in my original
message. I wasn't trying to install anything.

When I remove the installer using MSFT's program and try to do a complete
Office install, I get a message saying that it can't find the program on my
HD and the resultant installation error, even though the copy is legitimate
and I used the same 25 key alpha/numeric key to install it originally.

Again, thank you for getting back to me. I'm really very appreciative of
your time and effort.
Eli

> Unfortunately, you forgot to say precisely what update you were trying to
> install, or where you got it from.
[quoted text clipped - 5 lines]
> >
> > How do I fix this problem?

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