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MS Access Forum / Multiuser / Networking / May 2005Snapshot Viewer and Citrix
We have a multi-user application that we are currently testing on Citrix. We are having a problem with the Snapshot viewer. We can export data to a .snp file. However when the report is opened via the Citrix session, no data shows on the report. If that same report is copied to the local pc and opened with the local copy of the viewer, the data shows. We have a default printer setup on the Citrix box. Is the Snapshot viewer not compatible with Citrix? Any suggestions are appreciated. Thanks for the help. Weste > We have a multi-user application that we are currently testing on > Citrix. We are having a problem with the Snapshot viewer. We can [quoted text clipped - 8 lines] > > Weste Can you remote desktop into the server (without Citrix) and run the app with the same symptom? It is more likely a printer driver issue than a Citrix issue.  SignatureI don't check the Email account attached to this message. Send instead to... RBrandt at Hunter dot com I opened the snapshot file on the server without going thru Citrix and had the same result. Is there a specific printer driver I should be using? Also the OS is Windows 2003. Not sure if that makes a difference. Thanks for your help. Weste > > We have a multi-user application that we are currently testing on > > Citrix. We are having a problem with the Snapshot viewer. We can [quoted text clipped - 11 lines] > Can you remote desktop into the server (without Citrix) and run the app with the > same symptom? It is more likely a printer driver issue than a Citrix issue. > I opened the snapshot file on the server without going thru Citrix > and had the same result. Is there a specific printer driver I should > be using? Also the OS is Windows 2003. Not sure if that makes a > difference. Thanks for your help. Most any driver "should" work, but having one that doesn't is not unheard of. It's also possible that your current driver install is corrupted. In that case re-installing it might solve the problem. Can you print other file types like DOC or TXT on the server? SignatureI don't check the Email account attached to this message. Send instead to... RBrandt at Hunter dot com |
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